Automatic Removal instructions for W95.MTX 

 

    4Help provides these instructions to assist you in the removal of this computer virus.  If these instructions do not remove the virus from your system, then 4Help recommends that you contact your computer vendor.  The use of up-to-date anti-virus software will help prevent your computer from becoming infected with viruses.

 

What you need to complete these instructions:

  • Your Windows 95/98 CD.

  • Windows 98 Startup disk (instructions for creating one are in the steps below).

  • 1 blank floppy disk.

 

Time to complete:     60 minutes - 3 hours 

  • The time to complete depends on how long it takes the Fixmtx tool to scan your computer.

Virus removal:

 

Overview:

  • Scan your computer with the Fixmtx removal tool.
  • Extract damaged system files.
  • Repair the Windows registry with the mtxfix.inf tool.

 

  1. You MUST print these instructions before you proceed with the virus removal. You will need the printed instructions because your computer may not boot into Windows during parts of the repair process.
    • Select 'Print...' from the 'File' menu.
  2. Download the Fixmtx tool by clicking on the link below:
    • Type in your PID and password.  
    • Click OK.
    • Save this file to a clean blank floppy disk, and then follow the steps below to run the program.
    Click here: http://filebox.vt.edu/ais/antivirus/mtx/fixmtx.exe
  3. Boot your computer into Safe Mode:
    • Windows 95
      1. Shut down your computer.
      2. Turn on your computer.
      3. When 'Starting Windows 95...' appears on the screen, press F8.
      4. Choose '3. Safe Mode' from the list.
    • Windows 98
      1. Click on the 'Start' button.
      2. Click on 'Run...'.
      3. Type msconfig in the 'Open:' field, and click 'OK'.
      4. Click on the 'Advanced...' button.
      5. Put a check in the box next to 'Enable Startup Menu'.
      6. Click 'OK' twice.
      7. Click 'No' when you are asked to restart.
      8. Shut down your computer.
      9. Turn on your computer.
      10. Choose '3. Safe Mode' from the list when it appears.
  4. Close all programs that are running.
  5. Put the floppy disk with the Fixmtx tool in the floppy drive.
  6. Click on 'Start/Run...' to open the 'Run' dialogue box.
  7. Type command.com in the 'Open:' text box.
  8. Click the 'OK' button to open the 'MS-DOS Prompt'.
  9. Type a: then press Enter.
  10. Type fixmtx c:\ then press Enter.
  11. The 'Fixmtx' tool will now scan through your computer looking for infected files.  It will first attempt to repair those files, then delete them if necessary.  NOTE:  This scan may take several minutes to complete.  Please do not stop the scanning process.
    • If any infected files are detected, the 'Fixmtx' tool will scan your computer a second time to ensure that there are no corrupted files left on the computer.
  12. After the scan is finished, type exit then press Enter.
  13. Remove the floppy disk from your computer.

Manual System File Repair

  1. Obtain a Windows 98 Startup disk.  If you don't have one, you can create one by:
    1. On a virus free Windows 98 computer, double click 'My Computer'.
    2. Double click on 'Control Panel'.
    3. Double click on 'Add/Remove Programs'.
    4. Select the 'Startup Disk' tab.
    5. Insert a blank floppy disk into the floppy drive.
    6. Click on the 'Create Disk...' button.
    7. Follow the prompts to create the disk.
  2. Make sure your computer is turned off.
  3. Insert the Windows 98 Startup disk into the floppy drive and turn the computer on.
  4. A menu will appear titled 'Microsoft Windows 98 Startup menu':
    • Select '1. Start computer with CD-ROM support'.
    • Press 'Enter'.
  5. The computer should start to 'A:>'.
  6. Type C: then press 'Enter'.
  7. Type dir /s precopy1.cab then press 'Enter'.
    • This will search the hard drive for the location of the Cab files.
  8. Write down the location that follows ‘Directory of’ for example, 'C:\Windows\Options\Cabs'.
    • If you see the message 'File not found' then your CAB files are located on your Windows CD. Insert your Windows CD into the computer to complete the repair process.
  9. Change to the directory whose location you wrote down in the previous step by typing ‘cd’ followed by the path:
    • For example, to change to the location shown in Step 8, type cd windows\options\cabs and then press 'Enter'.
    • If your CAB files are located on the Windows 98 CD, type:
      • d: then press 'Enter'.
      • cd win98 then press 'Enter'.
    • If your CAB files are located on the Windows 95 CD, type:
      • d: then press 'Enter'.
      • cd win95 then press 'Enter'.
    • If you receive an error message while trying to switch to your Windows CD, try using a different drive letter until you no longer get an error message.  For example: e: or f:
  10. What you do next depends on which operating system you are using:

    NOTES:

    • If after entering any of these commands, you see a message such as ‘File not found,’ type the command again to make sure that it was typed exactly as shown.
    • If you see the error message 'Overwrite filename, (Yes/No/All)' type Y and then press ‘Enter’.
    • If you have Windows installed to a different location, please make the appropriate substitutions.
  11. If you are using Windows 98, type the following commands and press ‘Enter’ after each one:
    • extract /a precopy1.cab wsock32.dll /L c:\windows\system
    • extract /a win98_40.cab explorer.exe /L c:\windows
    • extract /a win98_40.cab rundll32.exe /L c:\windows
  12. If you are using Windows 95, type the following commands and press ‘Enter’ after each one:
    • extract /a win95_10.cab wsock32.dll /L c:\windows\system
    • extract /a win95_10.cab explorer.exe /L c:\windows
    • extract /a win95_10.cab rundll32.exe /L c:\windows
  13. After you follow these steps, remove all disks (CD-ROM and Floppy) from your computer.
  14. Restart the computer by pressing 'Ctrl-Alt-Del'.

Fix the Registry:

  1. Download the Mtxfix.inf tool by clicking on the link below:
    • Type in your PID and password.  
    • Click OK.
    • Save this file to your desktop, and then follow the steps below to run the program.
    Click here: http://filebox.vt.edu/ais/antivirus/tools/mtxfix.inf
  2. Right click on the mtxfix.inf file on your desktop, and select 'Install' to run the tool.
    • You will not get any messages, even though the tool has been run correctly.
  3. If you are running Windows 98, disable the startup menu and restart your computer:
    1. Click on the 'Start' button.
    2. Click on 'Run...'.
    3. Type msconfig in the 'Open:' field, and click 'OK'.
    4. Click on the 'Advanced...' button.
    5. Remove the check in the box next to 'Enable Startup Menu'.
    6. Click 'OK' twice.
    7. Click 'Yes' when you are asked to restart.
  4. If you are running Windows 95, restart your computer:
    • Click on the 'Start' button.
    • Click on 'Shut Down...'.
    • Select the 'Restart' option button.
    • Click the 'OK' button to restart the computer.

 

Make sure Norton AntiVirus has the most current virus definitions

  1. It is recommended that you have Norton AntiVirus installed to protect you computer from viruses.
  2. Run LiveUpdate at least every two weeks to ensure that Norton AntiVirus can detect new computer viruses.
 

Known Issues:

  • If these instructions did not repair your system, then 4Help recommends you contact a computer vendor for further assistance.