Download and install Symantec Endpoint Protection(SEP)


This usually takes about 20 minutes to complete. SKIP THIS if you already have SEP installed.

  1. Download Symantec Endpoint Protection:
  2. In the PID: text box, type your Virginia Tech PID.
  3. In the Password: text box, type your PID password.
  4. Click the logon button.
  5. In the middle of the page, in the blue-outlined box, click the Download link.
  6. Save the installer file.
  7. Double-click the installer.
  8. In the user account control window, click the Yes button.
  9. The installer will automatically run. When it is complete, click OK.
  10. Restart your computer.

Scan for viruses


This usually takes about 2 hours to complete.

  1. From the Windows TASK bar double-click on the Symantec icon . (You may need to show "hidden" icons).

  2. The Symantec Endpoint Protection screen displays:

  3. Click on LiveUpdate... in the left-hand column. When the LiveUpdate completes, Close that screen.

  4. Click on Scan for Threats in the left-hand column and select Run Full Scan

  • Still having problems? go back to the Clean it up steps.